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Privacy Policy

Privacy Policy

 

Effective Date: September 15th, 2025
Last Updated: September 18th, 2025

Sweethearts Wedding Coordination is committed to protecting the privacy of our users and clients. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or use our website and services related to wedding planning and coordination.

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1. Information We Collect

 

We collect both Personal Information and Non-Personal Information through the following means:

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A. Information You Provide to Us Directly

  • Contact Information: Name, email address, phone number

  • Wedding Details: Wedding date, location, guest count, budget

  • Vendor Preferences & Notes: Style preferences, types of services desired

  • Payment Information: (when applicable) credit/debit card details, billing address

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B. Information Collected Automatically

  • Device Information: IP address, browser type, operating system

  • Usage Data: Pages visited, time spent on site, clickstream data

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity and enhance your experience. (See Section 8)

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C. Information From Third Parties

  • Social Media: If you connect your account with social platforms (e.g., Facebook, Instagram)

  • Vendors & Partners: When you interact with our partnered vendors through our platform

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2. Why We Collect Your Information
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We collect your information for the following purposes:

  • To provide and personalize our wedding coordination services

  • To facilitate communication between you and wedding vendors

  • To respond to inquiries, customer service requests, or feedback

  • To send updates, newsletters, and promotional content (with consent)

  • To process payments and deliver purchased services

  • To comply with legal obligations

  • To improve our website’s functionality and user experience

  • To prevent fraud and ensure site security

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3. Sharing Your Information
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We value your privacy and only share your data in the following circumstances:

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A. With Third-Party Vendors and Service Providers

We may share your information with:

  • Wedding vendors and professionals you express interest in

  • Payment processors

  • Marketing and analytics service providers

  • IT support and hosting providers

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These parties are contractually obligated to handle your data securely and in compliance with applicable laws.

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B. Legal Requirements

We may disclose your data if required to:

  • Comply with legal obligations or governmental requests

  • Enforce our Terms of Service

  • Protect our rights, privacy, safety, or property

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C. Business Transfers

In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business assets.

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4. Your Rights and Choices
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Depending on your location, you may have the following rights under data protection laws:

  • Access: Request access to the personal data we hold about you

  • Correction: Request correction of inaccurate or incomplete data

  • Deletion: Request that your data be deleted

  • Objection: Object to our processing of your data for marketing or other purposes

  • Data Portability: Receive your data in a portable format

  • Withdraw Consent: Where we rely on consent, you may withdraw it at any time

To exercise any of your rights, please contact us at info@sweetheartsweddings.ca. We may need to verify your identity before processing your request.

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5. Data Retention

We retain your data only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, regulatory, and contractual obligations

  • Resolve disputes or enforce our agreements

You can request data deletion at any time by contacting us.

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6. Minors’ Privacy
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Our website and services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a child, we will delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@sweetheartsweddings.ca.

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7. Data Security
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We implement appropriate technical and organizational measures to protect your data, including:

  • SSL encryption

  • Regular malware scanning

  • Secure data storage protocols

  • Access control and authentication mechanisms

However, no online transmission or storage system is completely secure. Please use caution when sharing sensitive information online.

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8. Cookies and Tracking Technologies
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We use cookies and similar technologies to:

  • Recognize repeat visitors

  • Remember preferences

  • Improve website performance

  • Deliver targeted ads (with consent)

You can manage your cookie preferences through your browser settings. 

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9. Third-Party Links
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Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any personal information.

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10. International Data Transfers
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If you are accessing our site from outside the country where our servers are located, your data may be transferred to, stored, and processed in a different country. We ensure such transfers are made in accordance with applicable laws (e.g., standard contractual clauses under the GDPR).

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11. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page and, if significant changes are made, notify you via email or through the website.

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12. Contact Us
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If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

Sweethearts Wedding Coordination
Email: info@sweetheartsweddings.ca

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13. Do Not Track Signals
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Our site does not currently respond to “Do Not Track” signals. 

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